Table of Contents
1. Introduction
Welcome to FileWorks (https://fileworks-beta.vercel.app/). FileWorks is a web-based collection of utility tools designed to allow users to work with files, documents, and data directly through their web browser. Our available tools include URL Encoder, Word & Character Counter, Color Picker, Image Compressor, Image Editor, OCR Text Extractor, Document Enhancer, E-Sign PDF, PDF Merger, PDF Watermark, Image to PDF, PDF to Image, PDF Extractor, and related utilities.
Your privacy is critically important to us. This Privacy Policy explains what information may be collected when you visit our website or use our tools, how that information is used, and your choices regarding your data. By accessing or using FileWorks, you agree to the terms described in this Privacy Policy.
2. Information We Collect
We believe in data minimization. We clearly distinguish between information you may provide voluntarily and standard technical information that may be collected automatically where applicable.
Voluntarily Provided Information
Information you choose to submit to us directly:
- Contact or support information
- Email address (if provided for inquiries)
- Feedback, messages, or support requests
- Other information you voluntarily submit
Automatically Collected Information
Standard technical logs and metadata processed when accessing the site:
- IP address and approximate geographic region
- Browser type and version
- Device type and operating system
- Referring URL and pages visited
- Date/time of access and basic diagnostics
3. File and User Content Processing
FileWorks provides a variety of client-side utility tools that process images, PDFs, documents, text, URLs, and other user-provided content.
Client-Side vs. Server-Side Processing:
Many FileWorks tools are designed to process user content directly within the user's browser. Where a tool performs processing locally, the relevant file or content does not need to be uploaded to a FileWorks server for that processing. If a particular feature relies on a third-party service, external API, or server-side functionality, the relevant data may be transmitted as necessary for that feature to operate.
We do not make unsupported claims regarding absolute zero data transmission where network requests are required for infrastructure, security, or feature delivery.
4. How We Use Information
We may use the information we collect for purposes including, but not limited to:
- Providing, maintaining, and improving the FileWorks website and utilities.
- Operating tools and features efficiently across various browsers and devices.
- Fixing software bugs, optimizing performance, and troubleshooting technical issues.
- Preventing abuse, fraud, and maintaining website security.
- Responding to user support requests, questions, and feedback.
- Understanding aggregate website usage and interaction trends where analytics are enabled.
- Complying with applicable legal obligations and enforcing our Terms of Service.
FileWorks does not sell your personal information as a business practice.
6. Third-Party Services
To deliver a fast, secure, and reliable experience, FileWorks may utilize third-party infrastructure and service providers necessary for website hosting (such as Vercel), font delivery, icon libraries (Font Awesome), styling frameworks (Tailwind CSS CDN), analytics, and security.
These third-party services operate under their own respective privacy policies. We encourage you to review their policies for information regarding their data practices.
7. Analytics
FileWorks may use analytics technologies to understand how visitors interact with the website. If analytics are enabled, these technologies may collect information such as pages visited, approximate usage patterns, device and browser information, and other technical telemetry to help us improve user experience. You may opt out of analytics tracking where browser settings or extensions permit.
8. Data Security
We employ reasonable technical, organizational, and administrative security measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption where supported, regular maintenance, and secure hosting environments.
Disclaimer: Although we take reasonable measures to protect information, no method of transmission or electronic storage over the Internet can be guaranteed to be 100% secure.
9. Data Retention
Information is retained only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, maintain internal records, resolve disputes, maintain security, and comply with legal obligations.
For browser-local data (such as local storage), information remains in your browser until manually cleared by you or removed by the application.
10. Data Sharing and Disclosure
We do not share or disclose your personal information except where reasonably necessary, including:
- With trusted service providers, hosting partners, and security vendors assisting in website operation.
- With analytics providers where enabled to evaluate site performance.
- To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- To protect the rights, property, safety, and security of FileWorks, our users, or the public.
- In connection with any potential corporate merger, acquisition, or asset transfer, where applicable.
11. International Data Transfers
Because FileWorks utilizes cloud hosting and global third-party infrastructure providers, information collected through the website may be processed, stored, and transferred in countries other than your country of residence, where data protection laws may differ. By using FileWorks, you acknowledge and consent to such potential international transfers where applicable.
12. Children's Privacy
FileWorks is a general audience utility website and is not intentionally designed to collect personal information from children under the age of 13 (or higher threshold where required by local law). If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so we can take appropriate action.
13. User Rights and Choices
Depending on your geographic location and applicable local data protection laws, you may have certain rights regarding your personal information, which may include:
- Access: Requesting confirmation of whether we process your data and obtaining a copy.
- Correction: Requesting correction of inaccurate or incomplete information.
- Deletion: Requesting deletion of your personal information where applicable.
- Restriction & Objection: Requesting restriction of or objecting to certain data processing activities.
- Data Portability: Receiving your data in a structured format where applicable.
- Withdrawal of Consent: Withdrawing consent where processing is based on consent.
To exercise these rights where applicable, please reach out to us using the contact details provided below.
14. California Privacy Rights
If California privacy laws (such as the CCPA/CPRA) apply to FileWorks and to you as a California resident, you may have specific rights regarding the collection, use, and disclosure of your personal information. FileWorks does not sell personal information for monetary consideration. For inquiries regarding California privacy rights, please contact us.
15. European Economic Area (EEA) and UK Privacy Rights
Where the General Data Protection Regulation (GDPR) or UK GDPR applies to our processing of your personal information, you benefit from specific data protection rights (such as access, rectification, erasure, restriction, objection, and data portability). FileWorks processes such information based on legitimate operational interests, user consent, or contractual necessity as applicable.
16. Do Not Track Signals
Some web browsers feature "Do Not Track" (DNT) settings that signal to websites that you do not want to have your online activity tracked. Because there is no universally accepted standard for interpreting DNT signals, FileWorks may not currently respond to browser DNT signals.
17. External Links
FileWorks may contain links to external third-party websites or resources. We are not responsible for the privacy practices, security, or content of such external websites. We encourage you to read the privacy policies of any third-party site you visit.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or services. When we update the policy, we will revise the "Last Updated" date at the top of this page. Changes become effective immediately upon posting. We encourage you to review this page periodically to stay informed of our privacy practices.
19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to reach out to our support team:
FileWorks Support & Privacy Team
For privacy inquiries, data requests, or general support.